Frequently asked questions
When will my order arrive?+
Most products require 2–5 business days for production before shipping. Delivery estimates depend on destination and will be shown at checkout once shipping is connected.
Where are products made?+
Orders are routed to an available Printify production partner based on the product and destination.
Can I return an item?+
Because products are made to order, change-of-mind returns are not currently accepted. Contact us if an item arrives damaged or incorrect.
How do I reset my password?+
Use the Forgot password link on the sign-in page. Firebase will email you a secure reset link.